From Chaos to Coordination: Digital Transformation in Kitchen Workflow and Inventory Management
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Abstract
This study examines the impact of digital transformation on workflow coordination and inventory management in professional kitchen environments, addressing longstanding inefficiencies associated with manual operational systems. Using a mixed-methods approach involving pre- and post-digital performance data, regression modeling, and time–motion analysis, the study evaluates improvements across key operational indicators. Results show significant reductions in order cycle time, communication errors, workflow bottlenecks, and physical strain, alongside marked gains in inventory accuracy, forecasting precision, supplier coordination, and overall resource optimization. The radar and time–motion analyses further reveal substantial enhancements in task efficiency and stock visibility. Regression outcomes identify real-time data access, system integration, usability, automation levels, and predictive analytics as the strongest predictors of operational improvement. The findings collectively demonstrate that digital transformation reshapes kitchen operations by creating streamlined, data-driven, and ergonomically efficient workflows. This research highlights the strategic value of adopting integrated digital systems to transition kitchens from fragmented manual processes to coordinated and resilient operational ecosystems.